How to Make a Quantum Booking

Certain Corporate Members have arranged to have a Quantum station on site to improve access to sustainable transportation. This allows businesses to utilize a variety of different sized vehicles and only pay for fleet when they need it!

Members are able to request select vehicle types (Matrix, Prius C, Caravan, RAV4, Tacoma pickup truck, or Transit Connect cargo van) to a Quantum Station on your work site in Kitchener, Waterloo, and Elmira.

To allow for staff to relocate vehicles, reservations must be made with 24 hours advance notice. With less than 24 hours’ notice, you may still extend the time of an existing reservation if the vehicle is available.

Step One – Selecting the Vehicle Type

Select your date and time like usual, making sure it’s 24 hours from the time of booking, and click ‘search’. From there you can select the vehicle model that you would like and click ‘Book It’, this will take you to the booking confirmation page.

To search for availability of a Quantum vehicle on our website, choose the Quantum list from the drop-down menu on the New Booking page.  You will see a list of all vehicle types you can reserve as vehicle numbers 002 through 008. Click “Book It” next to the vehicle type you want.

Step Two – Selecting your Location

After you click “Book it”, you’ll see a confirmation screen like the one below. On this page, choose your Quantum Station from the drop down list. This ensures that the car will be waiting for you at the correct station. Please see the map for station details.

For Quantum bookings, this is considered the request confirmation screen. It is important to note that you are making a reservation request, but do not have an actual reservation until staff review your request and see if we have that vehicle type available. We will grant your request if possible, at which point you’ll receive a “Change Confirmation” email with the information for the specific vehicle that will be delivered to you. We will contact you if your requested vehicle type is unavailable, and work to find an alternate solution.

Optional: Special Requests

You may also input special requests for the vehicle type you would like, such as pet-friendly or a car with a 407 transponder. Please write these requests in the “Your notes” section on the confirmation screen. We will accommodate them whenever possible.

When you make a reservation request, you will receive a “Booking Confirmation” email. Consider this a confirmation of your request. When your request is processed, you will receive a “Change Confirmation” email with the specific information regarding the vehicle that will be delivered to your Quantum Station, such as the colour and license plate. This is when you know your reservation has been confirmed.